TuningCloud (hereinafter referred to as 'the Company') establishes and discloses the following privacy policy to protect the information (hereinafter referred to as 'personal information') of individuals (hereinafter referred to as 'users' or 'individuals') who use the mobile app services (hereinafter referred to as 'Company Services') that the Company intends to provide, in accordance with Article 30 of the "Personal Information Protection Act," to guide the procedures and standards for processing and protecting personal information, and to promptly and smoothly handle related grievances.
The Company processes personal information for the following purposes. The personal information being processed is not used for purposes other than those listed below, and if the purpose of use changes, necessary measures will be taken, such as obtaining separate consent in accordance with the law.
| Membership Registration | Verification of membership registration intent, user identification, maintenance and management of membership qualifications, notification of terms and conditions changes via Email, prevention of unauthorized use, service provision and contract fulfillment, securing smooth communication channels for service use, consultation, inquiries and reviews, provision of customized information recommendation services, message delivery |
|---|---|
| Use and Provision of Goods or Services | Content provision, customized service provision, marketing activities, settlement, refund processing |
| Marketing and Advertising | Analysis of app usage frequency or member service usage statistics, delivery of promotional information such as events |
| Automatic Generation or Collection | Analysis of service visit and usage records, record management for prevention of unauthorized use, app service user identification, provision of customized recommendation services, analysis of usage data based on user interests, preferences, and tendencies, statistical analysis of service usage performance, improvement of usage convenience |
| Message Delivery | Dispute mediation, customer inquiry response and compliance evidence records |
| Prevention of Unauthorized Use | Prevention of unauthorized use through methods such as re-registration / Prevention of recurrence of unauthorized use |
The Company collects and processes the following personal information items.
| Purpose | Category | Personal Information Items (Required) | Personal Information Items (Optional) | Collection Method |
|---|---|---|---|---|
| Membership Registration | Member Registration | Email, Password, Nickname | Gauge Serial Number, Car Model, Engine Type | Mobile App |
| Automatic Generation or Collection | Service usage records, visit records, unauthorized use records, IP address, cookies, MAC address, browser type, mobile device information (app version, OS version, Device ID, ADID/IDFA (advertising identifier), product search/click history, order settings, purchase history (ordered items and amounts), membership subscription/cancellation status, page exposure history, event participation history | Real-time location information | Mobile App | |
| Message Delivery | Mobile App | |||
| Prevention of Unauthorized Use | Re-registration Restriction | Email, IP address | Mobile App | |
| Prevention of Recurrence of Unauthorized Use | Unauthorized user's nickname, email address, Device ID, unauthorized use records | Mobile App | ||
※ Collection items may vary depending on the event being conducted, separate consent will be obtained at the time of application, and the information will be destroyed immediately upon achieving its purpose.
※ Adult verification is processed through identity verification institutions, and personal information other than the collection items agreed upon is not stored.
In cases corresponding to the following reasons, personal information will be retained until the reason is resolved: